Return merchandise authorisation (RMA) Indonesia, Ford Brand Holder Agent (APM) in Indonesia, in partnership with Hayyu Pratama Dealer has announced the opening of an official Ford dealer in Samarinda City.
The dealer adopts 3S standard services (Sales, Service and Spare Parts). RMA said that the presence of this branch is proof of the company's commitment to continue expanding the presence of the Ford brand in Indonesia.
Jari Kohonen, Country Manager of RMA Indonesia said that through collaboration with Hayyu Pratama Dealer, RMA will bring world-class products and a unique Ford ownership experience to our customers in Samarinda City.
"This step also answers the requests of Ford car lovers, especially those who live in this region, and is proof of our commitment to continue to support the growth of the automotive industry in Indonesia," he said on 18th November, 2023.
Ford Samarinda, which is located on Jl. KH Wahid Hasyim 1 No. 40 RT. 10, Sempaja Selatan, North Samarinda, Samarinda 75117, will be a complete destination for Ford customers in Samarinda City.
Apart from having an impressive retail showroom, customers will be able to access after-sales facilities which include maintenance and repair workshops for their vehicles.
The existence of an authentic Ford spare parts warehouse at this dealer will also make it easier for consumers to buy fast-moving and slow-moving components at more affordable prices.
Brama Wijaya, Director of Hayyu Pratama Dealer said that the opening of this dealership was a significant step in providing easy access for loyal Ford customers in Samarinda City.
"This is the start of a journey that we believe will be a superior solution for those looking for a premium driving experience with Ford. With complete units, the best products and services, we are ready to provide an unmatched driving experience, especially welcoming the holiday season at the end of this year," he said.
The presence of Ford Samarinda further complements the official Ford dealer network which has reached a total of 31 outlets spread across 27 cities throughout Indonesia.
Apart from Samarinda, official Ford dealers that implement the 3S standard can also be found in Mampang (Jakarta), Banjarmasin, Medan, Bandung, Semarang, Yogyakarta and Balikpapan.